At Trabiz Solutions, we aim to deliver high-quality digital solutions. However, if you’re not satisfied with our services, our refund policy is as follows:
1. Eligibility for Refunds
Refunds may be issued under the following conditions:
- The project has not yet started.
- The service delivered is significantly different from what was agreed upon.
- We fail to deliver the project within a mutually agreed timeline (unless caused by client delays).
2. Non-Refundable Items
- Domain registration, hosting services, third-party licenses.
- Work that has already been delivered or approved.
- Projects delayed due to incomplete client communication or content.
3. Process
To request a refund, please email us at [Your Email] within 7 days of project delivery with the reason for dissatisfaction. Our team will review your request and respond within 5 business days.
4. Partial Refunds
In some cases, a partial refund may be provided based on the portion of work completed.
5. Agreement
By using our services, you agree to this refund policy.